Maintenance And Support
1. Improved Website Performance: Regular maintenance can help optimize your website’s performance, ensuring that it loads quickly and efficiently. This is crucial for providing a positive user experience and reducing bounce rates.
2. Security: Keeping your website software, plugins, and themes up to date is critical for security. Outdated software can be vulnerable to security breaches, and regular updates help protect your site from hackers and malware.
3. Bug Fixing: Bugs and errors can occur on any website, and regular maintenance allows for prompt identification and fixing of these issues. This ensures that your site functions as intended and provides a seamless experience for users.
4. Content Updates: Keeping your website content fresh and up to date is essential for attracting and retaining visitors. Maintenance allows you to add new content, update existing information, and remove outdated material.
5. SEO Optimization: Search engine algorithms are constantly evolving. Regular maintenance can help you stay current with SEO best practices, ensuring that your website ranks well in search engine results and remains competitive.
6. Backup and Recovery: Regular backups of your website’s data and files are crucial in case of data loss or server issues. A well-maintained website will have a reliable backup and recovery system in place to minimize downtime.
7. Enhanced User Experience: A well-maintained website is more user-friendly. This can lead to increased user satisfaction, longer visit durations, and higher conversion rates.
8. Cost Savings: Proactive maintenance can prevent major issues from arising, saving you money in the long run. It’s generally more cost-effective to address small problems as they arise rather than dealing with large, costly issues later.
9. Compatibility: As web technologies evolve, your website must remain compatible with various browsers, devices, and screen sizes. Maintenance ensures that your site adapts to these changes, providing a consistent experience for all users.
10. Performance Analytics: Regular maintenance often includes monitoring website analytics to track user behavior, traffic patterns, and other metrics. This data can inform strategic decisions and help you make improvements based on user preferences and behaviors.
11. Legal Compliance: Keeping your website compliant with relevant laws and regulations (e.g., GDPR, accessibility standards) is crucial to avoid legal issues. Maintenance can help ensure your site remains in compliance with changing requirements.
12. Reliability: A well-maintained website is more reliable and less likely to experience unexpected downtime, ensuring that your online presence is available to users 24/7.
Unique Features of our Monthly Website Maintenance Plan
Service Agreement : Requests to our support team are handled within two business days. If your issue can be solved in that time, we will tell you right away.
Check-in Call : Need to ask a question or talk through an idea? 30 minute monthly call is included with your plan. Use it to review with Techoriginator staff work needed on your website.
Live Phone Support : You will always reach a webmaster during our Phone Support Hours. Our phone support hours are Mon-Sat 9am-4pm EST.
Malware Monitoring and Clean-up : Techoriginator monitors your website for hacking or malware. Our plan also includes malware clean-up after an attack.
Analytics Analysis and Reporting : Techoriginator will send you a monthly report with numbers to watch and will happily review analytics with you.
Roll Over Hours : What if you don’t use all your Developer Hours in a month? Unused hours roll-over to the next month and are available for future projects
Frequently Asked Questions About Our Plans
Q: Will I need to sign a contract?
A: Yes. We do an initial contract of 3 months which renews month-to-month after that. You can cancel anytime with 30-day notice.
Q: My current developer is also my host. Can you help me move my site?
A: Yes. Techoriginator does not host sites, but we can help you move to a new host that matches your needs. We will include help with the move as part of your initial contract.
Q: I don’t have a WordPress site, can Techoriginator still maintain it?
A: Yes. Our developers work with a variety of platforms. As long as your site setup allows a 3rd-party developer to access your files, we can help.
Q: Do I need to move our website to Techoriginator system?
A: No. As long as we can access your website files we are happy to work with your site where it is at.
Q: How often can I contact Techoriginator ?
A: No limits on how or how often you can contact us. Phone, email, web form. Whichever you prefer. Work on the site will be limited to time available in your plan, but feel free to contact us. We love your calls!
Q: What can I use Developer Hours for?
A: Anything your website needs. Small updates to using accurately rollover hours for a large project. We have capability to help with programming, graphics, strategy, SEO and digital marketing support (emails and social media posts).
Q: Do my Roll Over Hours Expire?
A: No. As long as you have a current plan and billing is current the hours are available.
Q: What if I run out of Developer Hours and I still need help?
A: We have options. We can do by-the-hour work, you can increase your plan hours for a month to cover the extra time or we can do a fixed-bid estimate as a side project.
Q: Does Techoriginator build websites?
A: Yes. See a sample of some of our latest projects. Rollover hours can be used to cover part or all of a new build too.
Q: Can you help with Search Marketing or Online Adverting as part of our plan?
A: We prefer to send you to an expert. We are happy to give you referrals, just ask.
